Security Operations – Service Offerings
Security operations involve the continuous monitoring, detection, response, and management of security incidents, ensuring organizations can respond to threats in real-time and maintain a strong defense against potential attacks.
1. 24/7 Security Operations Center (SOC) Monitoring
Objective: Provide round-the-clock monitoring and management of security threats.
- Real-time Threat Detection
- Continuous monitoring of network, endpoint, and cloud environments
- Automated threat intelligence feeds integration (e.g., MISP, STIX/TAXII)
- Log Management & Analysis
- Aggregation and normalization of logs from all IT assets
- Use of SIEM tools (Splunk, QRadar, Microsoft Sentinel) for event correlation
- Alert Management
- Tiered alerting system to prioritize critical security events
- Incident triage and escalation processes
2. Incident Detection and Response (IDR)
Objective: Detect, contain, and mitigate security incidents efficiently.
- Incident Response (IR) Plans
- Develop and implement tailored incident response plans
- Execute tabletop exercises and simulations
- Threat Hunting
- Proactively search for unknown or hidden threats
- Using advanced tools like EDR (CrowdStrike, SentinelOne) and XDR
- Digital Forensics & Root Cause Analysis
- Post-incident analysis to understand the origin and scope of attacks
- Forensic data collection, chain of custody, and reporting
3. Security Event & Log Management (SIEM)
Objective: Centralize and analyze security events for timely detection and response.
- SIEM Implementation & Management
- Deploy and manage SIEM platforms (Splunk, QRadar, Sentinel)
- Custom rules and dashboards for real-time alerts and reporting
- Log Aggregation & Normalization
- Aggregating logs from multiple sources (firewalls, endpoints, applications)
- Implementing compliance-driven log retention policies
- Log Analysis & Threat Correlation
- Correlate logs to detect suspicious patterns or anomalies
- Integrate threat intelligence for proactive detection
4. Threat Intelligence and Analysis
Objective: Leverage actionable intelligence to inform security decisions.
- Threat Intelligence Integration
- Integrating open-source and commercial threat intelligence feeds
- Automating threat intelligence sharing and correlation across tools
- Threat Intelligence Reporting
- Timely and relevant intelligence reports on emerging threats
- Vulnerability and exploit information to prioritize patching
- Advanced Persistent Threat (APT) Detection
- Identify and track sophisticated, long-term threat actors
5. Vulnerability Management & Patch Management
Objective: Identify and remediate security vulnerabilities before they are exploited.
- Vulnerability Scanning & Assessment
- Continuous scanning of systems for known vulnerabilities
- Identification of misconfigurations and patch gaps
- Patch Management
- Automated patch deployment or advisory services for critical systems
- Validation and reporting of patch effectiveness
- Risk Prioritization & Mitigation
- Risk-based prioritization of vulnerabilities (CVSS scoring)
- Zero-day vulnerability management and remediation strategies
6. Endpoint Detection & Response (EDR)
Objective: Secure endpoints and detect malicious activities on devices.
- EDR Deployment & Management
- Endpoint protection deployment (CrowdStrike, SentinelOne, CarbonBlack)
- Continuous monitoring of endpoint activity for suspicious behavior
- Incident Response on Endpoints
- Forensic analysis of endpoint security incidents
- Endpoint isolation and remediation during active attacks
- Behavioral Analytics & Machine Learning
- Identifying zero-day and polymorphic threats using behavioral indicators
7. Cloud Security Operations
Objective: Extend security operations to cloud environments for comprehensive protection.
- Cloud Security Monitoring
- Real-time monitoring for AWS, Azure, GCP environments
- Cloud-native threat detection tools (e.g., CloudTrail, GuardDuty, Security Center)
- Cloud SIEM Integration
- Integration of cloud logs with SIEM for centralized analysis
- Custom rule creation for cloud-based attacks (e.g., misconfigurations, insider threats)
- Cloud Compliance Audits
- Ensure cloud environments are secure and compliant (SOC 2, GDPR, HIPAA)
8. Managed Detection & Response (MDR)
Objective: Provide end-to-end detection and response with minimal internal resources.
- 24/7 Detection & Response
- Managed threat detection across endpoints, networks, and cloud
- Immediate response to security incidents
- Proactive Threat Hunting
- Managed threat hunting and behavior anomaly detection
- Extended Incident Support
- Continuous remediation support post-incident
- Detailed post-incident reports and recommendations
9. Security Operations Consulting & Optimization
Objective: Enhance the maturity and efficiency of existing security operations.
- SOC Maturity Assessment & Gap Analysis
- Assess the maturity of existing SOC operations
- Provide recommendations for process, technology, and staffing improvements
- SOC Process Optimization
- Review and optimize incident management, response workflows, and escalation processes
- Threat Intelligence and SOC Integration
- Enhance SOC operations with threat intelligence, advanced tools, and playbooks
Business Outcomes
- Faster Response Times to emerging threats
- Improved Detection & Mitigation of sophisticated attacks
- Reduced Risk Exposure through continuous monitoring and threat hunting
- Enhanced Security Posture with proactive incident management and forensics